Senior Sales Operations Specialist

2 days ago


Lahore, Punjab, Pakistan Institute of Performance Management Full time
Job Description:

Institute of Performance Management, a leading organization in the field of management consulting, seeks a highly skilled Digital Sales Coordinator to join its team.

The ideal candidate will have excellent communication and organizational skills, with the ability to effectively coordinate sales operations and provide top-notch customer service.

Responsibilities include:
• Efficiently processing and managing sales orders to ensure accuracy and timely delivery of products and services.
• Coordinating order processing and fulfillment operations for prompt and accurate delivery.
• Acting as a liaison between the sales team and customers, providing excellent service and addressing inquiries or concerns.
• Collaborating with the sales team to prepare quotes, proposals, and presentations for clients, and assisting in developing targeted marketing strategies to boost traffic and sales.
• Maintaining and updating customer records, sales reports, and other relevant data using our CRM system.
• Monitoring stock levels, coordinating with the warehouse, and ensuring adequate product availability for customer orders.
• Preparing and maintaining sales-related documentation, contracts, and agreements.
• Managing platforms such as Amazon, E-bay, and PPC.
• Collecting and analyzing e-commerce performance data to derive actionable insights, and preparing regular reports on key metrics such as sales performance and website traffic.
• Actively contributing to e-commerce initiatives by collaborating with departments including marketing, sales, operations, and IT.



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