Senior Hair and Beauty Services Coordinator

2 days ago

Islamabad, Islamabad, Pakistan beBeeManagement Full time 400,000 - 600,000

**Salon Manager Job Description**

As a Salon Manager, you will be responsible for overseeing the daily operations of our salon. You will work closely with our team to ensure that every client has an exceptional experience.

**Key Responsibilities:**

  • Provide outstanding customer service to all clients, creating a welcoming and professional environment.
  • Address client inquiries and concerns promptly and professionally, ensuring client satisfaction.
  • Develop strategies to enhance the client experience and build client loyalty.

**Staff Management:**

  • Manage staff schedules, hiring, firing, and day-off requests, ensuring seamless team coordination.
  • Ensure all team members are well-trained, motivated, and performing efficiently, meeting high customer service standards.
  • Conduct regular training sessions to maintain excellent customer service standards.

**Inventory and Software Management:**

  • Handle client billing, manage deals, oversee staff attendance records, and control inventory using our management software.
  • Manage incoming and outgoing stock, track inventory levels, and order supplies when needed, maintaining a smooth operation.

**Overall Salon Management:**

  • Maintain a clean, organized, and inviting environment for clients, ensuring their comfort and satisfaction.
  • Monitor overall salon performance and client satisfaction, making data-driven decisions to improve our services.

**Requirements:**

  • A background in administration, preferably with salon management experience.
  • Strong communication, interpersonal, and customer service skills, with a presentable appearance.

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