
E-Commerce Sales and Strategy Specialist
2 days ago
GE Solutions is committed to delivering exceptional customer support and growing our business through strategic partnerships. We are seeking an E-Commerce Sales and Strategy Specialist to lead our efforts in the US/UK region.
The ideal candidate will have a minimum of 1 year of experience in customer support management and excellent communication and interpersonal skills. They will analyze customer data to improve customer experience, leading to sustainable business growth.
This role requires a self-starter who can plan and initiate different strategic processes to handle customers on various e-commerce platforms such as eBay, Amazon, Walmart & others. The successful candidate will provide accurate, valid, and complete information by using the right methods and answering calls professionally and providing solutions to the customer.
Responsibilities:- Manage the entire customer support team.
- Analyze customer data to improve customer experience.
- Provide solutions to complex customer cases.
- Suggest ways to enhance customer experience.
What We Offer:
A competitive salary package, health insurance, yearly appraisals, and a professional learning work environment.
Requirements:- A minimum of 1 year of experience in customer support management.
- Experience in e-commerce sales and strategy planning is a must.
- Knowledge about major e-commerce models like dropship and retail arbitrage along with Amazon FBA, FBM, and PL.
- Excellent communication and interpersonal skills.
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