
Revenue Growth Collection Professional
3 days ago
Motive empowers teams with tools to make work safer, more productive and profitable.
The platform combines AI with complete visibility and control, reducing manual workloads by automating tasks.
Our MissionWe serve over 100,000 customers across various industries, including transportation, logistics, construction and manufacturing.
Job DescriptionKey Responsibilities- Monitor termed accounts and assess collection efforts.
- Review customer Credits, Debits, Payment history and execute follow-ups as necessary.
- Handle inquiries and disputes from clients regarding collections.
- Collaborate with internal departments to resolve issues efficiently.
- Generate reports tracking collections' performance and payment trends.
- Analyze data to identify areas for improvement in collection strategies.
- Maintain clear communication with clients to ensure understanding of payment terms and conditions.
- Document all communications and collection efforts in the system accurately.
- Ensure compliance with internal policies and external regulations regarding collections.
- 2-4 years of experience in a customer-facing role related to collections.
- Proven ability to work independently and adapt in a fast-paced environment.
- Strong communication skills, both written and verbal.
- High level of attention to detail.
- Comfortable working under pressure and meeting strict deadlines.
- Able to thrive in ambiguous situations, solve problems and think independently.
- Proficient in Excel and Google Sheets.
We value diversity and inclusivity, and welcome applicants from diverse backgrounds.
This is a dynamic role where you will contribute to drive revenue growth and improve customer relationships.
As a key member of our team, you will have opportunities to develop your skills and advance your career.
BenefitsBenefits include:
- A competitive salary package.
- Ongoing training and development opportunities.
- A collaborative and supportive work environment.
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