Virtual Chat Assistant

5 days ago


Islamabad, Islamabad, Pakistan Ibex Dynamics Full time
Virtual Chat Assistant Position
We are seeking a highly skilled Virtual Chat Assistant to join our customer service team. As a key member of the customer service department, you will be responsible for providing top-notch support to clients via phone calls or text messages. Your excellent communication skills, adaptability, and ability to work in a fast-paced environment will make you an ideal candidate for this role.

About Ibex Dynamics
Ibex Dynamics is a dynamic and forward-thinking company that prioritizes innovation and customer satisfaction. We believe in fostering a culture of teamwork, creativity, and continuous improvement, which makes us an attractive employer for talented individuals like you.

Responsibilities
The successful candidate will be responsible for:
  1. Providing timely and effective support to clients via chat, email, or phone calls.
  2. Troubleshooting and resolving customer complaints in a professional and courteous manner.
  3. Collaborating with internal teams to resolve complex issues and improve customer satisfaction.

Requirements
To be considered for this position, you must possess:
  1. A strong educational background, preferably with a degree in a relevant field.
  2. At least one year of experience in customer-facing roles, preferably in e-commerce or related industries.
  3. Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  4. Familiarity with MS Office and Excel, with the ability to learn new software quickly.

Benefits and Rewards
Ibex Dynamics offers a comprehensive benefits package, including accommodation, communication, gratuity, incentive bonus, leaves, provident fund, sports and entertainment, and transport benefits.

  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    We are seeking a highly skilled Technical Communication Expert to join our team as an Email and Chat Support Specialist. As a key member of our customer success team, you will be responsible for providing top-notch customer support through email and online chat platforms.The successful candidate will have a strong background in written communication,...


  • Islamabad, Islamabad, Pakistan ATSG Full time

    About this OpportunityWe are seeking an experienced system engineer to join our team at ATSG and take responsibility for designing, building, and supporting Microsoft and Citrix Virtualization environments globally.Key Responsibilities:Develop, implement, and maintain Microsoft and Citrix Virtualization environments worldwide.Work collaboratively with...

  • Support Specialist

    5 days ago


    Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Key Responsibilities:Provide prompt and courteous support to customers via email and live chat, resolving issues and answering inquiries regarding products, services, billing, and technical support.Troubleshoot customer problems and guide them through processes.Maintain a deep understanding of the company's products, services, and policies to provide...


  • Islamabad, Islamabad, Pakistan Edge Full time

    About the RoleWe are looking for a skilled and detail-oriented Event Specialist to join our team. As an Event Specialist, you will be responsible for supporting the execution of virtual and digital events, ensuring seamless event execution and high-quality attendee experiences. Your primary focus will be on assisting the Event Manager in planning and...


  • Islamabad, Islamabad, Pakistan Edge Full time

    Job Purpose: To assist in planning and coordinating logistics for virtual events, including scheduling, speaker coordination, attendee communications, and technical setup.Key Responsibilities:Assist the Event Manager in planning and coordinating all logistics for virtual events.Support the execution of webinars and podcasts by managing registration processes...

  • Technical Liaison

    2 days ago


    Islamabad, Islamabad, Pakistan Smiling Pixels Full time

    About the RoleWe are seeking a highly skilled and dedicated Technical Liaison to join our team at Smiling Pixels. As an Associate Customer Support Representative, you will be the primary point of contact for our valued clients, providing technical support and assistance via live chat, email, and other communication channels.The ideal candidate will have...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    We are seeking a highly motivated and organized Support Services Specialist to join our team as an Email and Chat Support Specialist. In this role, you will be responsible for providing top-notch customer support through email and online chat platforms.The successful candidate will have a strong background in written communication, excellent critical...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Are you a detail-oriented individual with exceptional written communication skills? Do you have a passion for helping customers resolve their issues quickly and efficiently? We are seeking a highly skilled Email and Chat Support Representative to join our customer success team at ConnectPro International.In this role, you will be responsible for providing...


  • Islamabad, Islamabad, Pakistan Edge Full time

    Required Skills and Qualifications:* 2+ years of experience in event coordination, project management, or a related field* Experience with virtual event platforms such as Zoom or ON24* Strong organizational and multitasking skills with a keen attention to detail* Ability to work in a fast-paced environment and manage multiple deadlines* Excellent written and...


  • Islamabad, Islamabad, Pakistan Veclar Technologies Full time

    Veclar Technologies is a US-based B2B organization specializing in the IT service industry. Our focus is on building strong relationships with clients through customer acquisition, digital marketing, content marketing, IT solutions, and virtual assistance.


  • Islamabad, Islamabad, Pakistan Edge Full time

    Digital Event Support PositionWe are seeking a highly organized and detail-oriented Event Specialist to support the execution of virtual and digital events, including webinars, podcasts, and other online engagements. This role will provide logistical and operational support to ensure seamless event execution and high-quality attendee experiences. Your...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    At ConnectPro International, we are seeking a dedicated Customer Support Professional to join our customer success team. As an Email and Chat Support Representative, you will be responsible for providing timely and accurate customer support through email and online chat platforms.The ideal candidate will have exceptional written communication skills, the...


  • Islamabad, Islamabad, Pakistan Edge Full time

    Job OverviewWe're seeking a highly organized and detail-oriented individual to support the execution of virtual and digital events, including webinars, podcasts, and other online engagements. This role will provide logistical and operational support to ensure seamless event execution and high-quality attendee experiences.Key Responsibilities:Assist in...


  • Islamabad, Islamabad, Pakistan ATSG Full time

    About This PositionWe are seeking an expert system engineer to join our team at ATSG and take responsibility for designing, building, and supporting Microsoft and Citrix Virtualization environments.Key Responsibilities:Design, develop, and maintain Microsoft and Citrix Virtualization environments.Collaborate with cross-functional teams to ensure smooth...


  • Islamabad, Islamabad, Pakistan ATSG Full time

    About the RoleWe are looking for an expert to join our team and take responsibility for designing, building, and supporting Microsoft and Citrix Virtualization environments.Key Responsibilities:Develop, implement, and maintain Microsoft and Citrix Virtualization environments.Collaborate with cross-functional teams to ensure smooth operation of global Citrix...


  • Islamabad, Islamabad, Pakistan Kloud7 Full time

    Why Join Kloud7?Kloud7 offers a dynamic and supportive work environment, where you can grow your career and develop your skills.About the PositionWe are looking for a talented Network and System Specialist to join our team, responsible for providing expert technical support and assistance to clients.Main ResponsibilitiesProvide expert technical assistance to...


  • Islamabad, Islamabad, Pakistan BPO Job in Malaysia Full time

    Teleperformance Job in Kuala LumpurWe empower global communities through innovative digital solutions.Job DescriptionThe Customer Success Specialist role entails daily activities focused on responding to customer inquiries, managing concerns, and providing accurate information via inbound phone calls, chat, or email based on project assignments.Key...


  • Islamabad, Islamabad, Pakistan BPO Job in Malaysia Full time

    Digital Solutions ProviderWe empower businesses by delivering exceptional customer experiences through innovative digital solutions.Job DescriptionThe Customer Success Specialist role involves daily activities focused on responding to customer inquiries, managing concerns, and providing accurate information via inbound phone calls, chat, or email based on...


  • Islamabad, Islamabad, Pakistan Smiling Pixels Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team at Smiling Pixels. As an Associate Customer Support Representative, you will be the first point of contact for our valued clients, providing exceptional support via live chat, email, and other communication channels.The ideal candidate will have excellent...


  • Islamabad, Islamabad, Pakistan Octicsoft LLC Full time

    This is a fantastic internship opportunity for an Ecommerce Assistant at Octicsoft LLC.About the RoleThe Ecommerce Assistant will be responsible for tasks related to customer service, sales, invoicing, and enhancing customer experience. This hybrid role is located in Islamabad, with some flexibility to work from home.Key ResponsibilitiesCustomer Service:...