Customer Experience Representative

3 days ago


Islamabad, Islamabad, Pakistan BPO Job in Malaysia Full time

Digital Solutions Provider

We empower businesses by delivering exceptional customer experiences through innovative digital solutions.

Job Description

The Customer Success Specialist role involves daily activities focused on responding to customer inquiries, managing concerns, and providing accurate information via inbound phone calls, chat, or email based on project assignments.

Key Responsibilities

Key responsibilities include:

  • Responding to customer requests and concerns in a timely manner.
  • Providing specific information based on customer inquiries.
  • Managing day-to-day activities efficiently.
Requirements

To succeed in this role, the ideal candidate should have:

  • Previous experience in BPO handling inbound, outbound, chat, and email support.
  • A willingness to relocate to Kuala Lumpur, Malaysia.
  • Availability for the specified intake period.
  • A valid passport and diploma.
Benefits

The company provides a comprehensive benefits package, including medical insurance coverage, housing allowance, flight ticket to Malaysia, and work permit assistance for legal employment in Malaysia.

Job Details
  • This is a full-time employment opportunity with an entry-level seniority level and a focus on the telecommunications industry.


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