
Customer Support Associate
3 days ago
We are seeking a Customer Support Associate to provide exceptional service and support to our customers.
About the RoleThis is an exciting opportunity for a motivated individual to join our team and play a key role in delivering outstanding customer experiences.
Key Responsibilities- Respond to customer inquiries via phone, email, live chat, or social media
- Provide timely and accurate solutions to customer issues
- Support customers with orders, shipping, product details, and returns
- Excellent communication and problem-solving skills
- 1 year of customer service experience
- Proficiency in English (written and verbal)
- Tools like Gorgias, Zendesk, or Shopify are a plus
- Paid time off
- Health and dental insurance
- Holiday bonuses
- Permanent work-from-home setup
- Career advancement opportunities
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The chance to make a meaningful impact on our customers' experiences
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