
Customer Relationship Officers Team Lead
3 days ago
At Deewan-e-Khas Trading, we are seeking a highly skilled CUSTOMER RELATIONSHIP OFFICERS to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and identifying opportunities to upsell and cross-sell our financial products and services.
The successful candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Strong problem-solving abilities and a detail-oriented approach will be essential in resolving customer complaints and addressing their queries in a timely manner.
Key Responsibilities:
- Establish and maintain long-term relationships with clients.
- Serve as the primary point of contact for clients, responding to their inquiries and concerns efficiently.
- Identify opportunities to offer additional financial products and services to clients.
- Assist clients in opening new accounts and provide guidance on utilizing our services effectively.
- Stay up-to-date with industry trends and share relevant information with clients.
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