Help Desk Technician

4 hours ago


Lahore, Punjab, Pakistan Comsats Full time

At Comsats, we value our customers and strive to provide them with the best possible service. As a Help Desk Technician, you will play a critical role in ensuring that our customers receive timely and effective support.

Key Responsibilities:

  • Responding to customer inquiries and resolving their issues
  • Providing product information and making recommendations
  • Resolving product or service problems through effective communication and problem-solving skills
  • Maintaining accurate records of customer interactions

Requirements:

  • Excellent communication and interpersonal skills
  • Strong knowledge of networking principles and concepts
  • Ability to work in a fast-paced environment
  • Good analytical and problem-solving skills

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