
Customer Service Representative
1 week ago
We are seeking a skilled customer service representative to provide exceptional support in a virtual call center environment. This is a 24/7 operation, and we require an individual who can adapt to flexible hours and maintain high standards of customer satisfaction.
Key Responsibilities:
- Effectively communicate with customers in English over the phone.
- Deliver clear information about automobile products to customers.
- Maintain accurate records of customer interactions and performance metrics.
- Collaborate with sales and marketing teams to resolve customer inquiries efficiently.
- Familiarity with Shopify, Slack, Gorgias, and Google Voice platforms is essential for this role.
Requirements:
- English fluency is mandatory for this position.
- Prior experience in sales, marketing, or customer-facing roles is highly desirable.
- The ability to work in a fast-paced environment with flexibility to accommodate changing schedules.
Benefits:
A competitive incentive bonus structure for meeting performance targets.
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