Client Onboarding Expert

10 hours ago


Lahore, Punjab, Pakistan Techloyce Full time
About Techloyce

We deliver tailored ERP and CRM consulting services to businesses worldwide, adopting a holistic approach to empower organizations of all sizes.

Our experienced consultants implement industry-leading CRM and ERP solutions to streamline operations and enhance customer relationships.

Job Overview

The Project and Onboarding Associate will play a key role in ensuring a smooth onboarding experience for our clients and managing various projects to ensure successful implementation and customer satisfaction.

This position requires strong organizational skills, excellent communication, and the ability to manage multiple tasks efficiently.

Responsibilities and Deliverables
  1. Client Onboarding: Guide new clients through the onboarding process, ensuring they are set up for success and understand how to use our software effectively.
  2. Project Management: Plan, coordinate, and oversee projects to ensure they are completed on time and meet client expectations.
  3. Client Support: Provide support to clients during the onboarding phase and address any issues or concerns they may have.
  4. Documentation: Maintain accurate records of client interactions and project progress.
  5. Collaboration: Work closely with cross-functional teams, including sales, support, and product development, to ensure seamless onboarding and project execution.
  6. Process Improvement: Identify areas for improvement in the onboarding and project management processes and contribute to the development of best practices.


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