
Taxi Dispatcher
2 days ago
We are seeking experienced and professional ICabbi dispatchers for our taxi company operating in multiple cities within the United Kingdom.
Key Responsibilities:
- Prior experience in ICabbi dispatching is essential.
- Full-time or part-time dispatchers must possess excellent English communication, typing, and basic computer skills.
- Candidates will handle inbound and outbound calls, booking taxis for customers on ICabbi daily.
Job Requirements:
- Resolve customer complaints professionally.
- Provide accurate quotations to customers.
- Manage emails efficiently, including sending and monitoring received communications.
- Deliver exceptional customer service at all times.
- Allocate bookings to drivers based on time frames and driver locality.
- Monitor drivers' performance and dispatch work accordingly.
- Support and correct fellow dispatchers when necessary.
- Maintain a professional telephone demeanor.
- Develop effective relationships with diverse individuals.
- Plan ahead, remain calm under pressure, and focus during busy periods.
Bonus Scheme:
- Daily increment bonus: 1,000 PKR - 2,000 PKR.
- Monthly increment bonus: 12,250 PKR - 24,000 PKR.
- Total extra earnings per month: 30,000 PKR - 55,000 PKR.
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