Customer Engagement Specialist

5 days ago


Lahore, Punjab, Pakistan Imperial Resource Group Full time
Imperial Resource Group Job Opportunity

We are looking for highly motivated customer service representatives to join our US Based Inbound Campaign. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Responsibilities:

  • Manage client relationships and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Provide accurate and timely information to clients regarding their inquiries and concerns.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements:

  • Candidates must have a strong educational background and excellent communication skills in English.
  • Prior experience in customer-facing roles is highly valued.
  • Ability to work in a fast-paced environment and meet deadlines.

Working Hours:

  • Night Shifts (10PM-7AM)


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