Customer Engagement Representative

6 days ago


Lahore, Punjab, Pakistan Premlinx Pakistan Pvt Ltd. Full time

About the Position:

The Customer Engagement Representative role at Premlinx Pakistan Pvt Ltd. involves interacting with customers through live chat to address their queries and concerns.

Main Responsibilities:

  1. Support customers via live chat and respond to their inquiries in a timely manner.

  2. Consult customers on products and services by referencing provided resources.

  3. Manage multiple customer interactions simultaneously to ensure prompt resolution.

Essential Skills and Qualities:

  1. Ability to type accurately and efficiently (50 WPM).

  2. Familiarity with computer software and operating systems.

  3. Effective communication and interpersonal skills.

  4. Able to locate relevant product information using provided tools.

  5. Strong multitasking capabilities to prioritize tasks.



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