
Support Engineer
3 days ago
As a Support Engineer, you will be responsible for delivering exceptional technical support and product guidance to our customers. Your primary goal will be to ensure that our customers receive timely and effective assistance with our WordPress products and services.
Your key responsibilities include:
- Providing prompt and professional responses to customer inquiries via email and Zoom calls.
- Troubleshooting and resolving customer issues related to compatibility, functionality, and usage questions.
- Assisting customers in utilizing the full potential of our services, including E-commerce, LMS, memberships, affiliate programs, and more.
- Collaborating with our development team to investigate and resolve complex technical issues.
To succeed in this role, you should possess:
- A proven ability to work effectively with international clients and resolve their queries confidently.
- Superior written and verbal communication skills in English.
- A solid understanding of WordPress architecture, themes, plugins, and the broader ecosystem.
- A degree in Computer Science or a related field.
- Hands-on experience providing technical support in a software development environment.
This is an entry-level opportunity that demands a high level of customer satisfaction, strong analytical skills, and excellent teamwork capabilities.
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Support Engineer
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeSupport EngineerAbout the RoleWe are looking for a highly skilled and experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a crucial role in ensuring that our customers receive timely and effective support.Your Key ResponsibilitiesProvide multi-channel support to customers via email, chat, and calls,...
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Technical Support Engineer
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeTechnical Support Engineer PositionWe aim to provide exceptional customer service and support to our clients. As a technical support engineer, you will be the primary point of contact for technical inquiries and issues.Your responsibilities will include troubleshooting and resolving product issues, creating and maintaining technical documentation, and...
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WordPress Support Engineer
4 days ago
Karachi, Sindh, Pakistan Web Cube Technologies Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Web Cube TechnologiesWordPress Support Engineer - Job DescriptionCompany Overview – Web Cube TechnologiesWeb Cube Technologies is a Karachi-based tech company that specializes in crafting high-quality web applications for startups and organizations. We focus on...
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IT Support Engineer
4 weeks ago
Karachi, Sindh, Pakistan ARH Global Consultants Full timeARH Global Consultants is looking for an IT Support Engineer for our client.Requirements:Qualification: Bachelors (Preferred in CS)Salary: 30 to 35kEmployment Type: ContractualLocation: KarachiExperience: 1 – 2 Years Desktop Support ExperienceSkills:Desktop and laptop hardware and software troubleshooting skills.Installing and troubleshooting skills of...
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IT Support Engineer
4 weeks ago
Karachi, Sindh, Pakistan Steps Ahead Pakistan Full timeAbout the job IT Support Engineer - KarachiABOUT COMPANY: We are a 70-year-old organization. Including our inner and outer core, we are a growing family of 20,000 + people and we have a diverse portfolio of over 25 brands across multiple categories. Our brands in our local portfolio touch upon the lives of over 200 million consumers.Responsibilities:Provide...
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Field Support Engineer
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeField Support EngineerThe ideal candidate for this Field Support Engineer position should possess excellent problem-solving skills and be able to work independently in a fast-paced environment.Key Responsibilities:Collaborate with the technical team to understand customer needs and provide customer support.Maintenance of electrical panels and testing of...
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Network Support Engineer
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeNetwork Support EngineerWe are seeking a skilled Network Support Engineer to provide expert technical support for our call center systems and software.Key Responsibilities:Monitor and maintain the health and performance of our network infrastructure.Analyze and troubleshoot complex network-related issues.Collaborate with internal teams to implement process...
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Support IT Engineer
1 week ago
Karachi, Sindh, Pakistan Sunconnect Full timeJob Overview:As a Support IT Engineer, you will play a crucial role in providing technical assistance and support to internal users within the organization. Your primary responsibility will be to ensure the smooth operation of IT systems, troubleshoot issues, and assist users with hardware and software problems. The position requires excellent communication...
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IT Support Engineer
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are searching for a talented IT Support Engineer to join our team. The successful candidate will have a strong background in IT and excellent problem-solving skills.Main Responsibilities:Maintenance and optimization of applications to meet business needs.Environment configurations in UAT and Production to ensure smooth operations.Collaboration with...
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Technical Support Engineer
3 weeks ago
Karachi, Sindh, Pakistan Flatgigs Full time2 days ago Be among the first 25 applicantsCompany ProfileAHOY is a dynamic venture studio based in Dubai. We focus on leveraging cutting-edge technology to drive innovation and empower businesses across various industries. Our services include web and mobile app development, product prototyping, and data processing automation. Join us as we shape the future...