IT Support Engineer

2 days ago


Karachi, Sindh, Pakistan Steps Ahead Pakistan Full time
About the job IT Support Engineer - Karachi

ABOUT COMPANY: We are a 70-year-old organization. Including our inner and outer core, we are a growing family of 20,000 + people and we have a diverse portfolio of over 25 brands across multiple categories. Our brands in our local portfolio touch upon the lives of over 200 million consumers.

Responsibilities:

  1. Provide first-line IT support and assist with onboarding/offboarding.
  2. Perform system maintenance and coordinate hardware repairs.
  3. Collaborate on complex issues and communicate resolutions.
  4. Ensure IT security compliance and conduct asset audits.
  5. Propose solutions for recurring technical issues.

REQUIREMENTS:

  1. Bachelors in IT / Computer Science or related field.
  2. Proven experience in IT support & network technology.
  3. Experience: 2-3 years.
  4. Strong organizational & multitasking abilities.
  5. Excellent communication & interpersonal skills.
  6. Proficient in using IT service management tools.
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