Sales and Customer Service Expert
2 days ago
As a Sales and Customer Service Expert, you will be responsible for delivering exceptional customer service and sales support to customers. Your primary goal will be to meet sales targets while maintaining a high level of professionalism and patience in handling customer inquiries through phone, email, and chat.
Key Responsibilities:- Deliver exceptional customer service and sales support to customers
- Meet sales targets by effectively handling customer inquiries and selling company products and services
- Generate leads to drive business growth through proactive sales strategies
- Provide product information to customers and guide them through the buying process with confidence and expertise
- Maintain customer relations and provide after-sales support to ensure customer satisfaction
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
- Sales experience is preferred, but fresh graduates with relevant skills and education are also encouraged to apply
- Knowledge of customer service principles and practices is essential for success in this role
- Proficiency in Microsoft Office and CRM software is required, with the ability to learn new systems quickly
- The ability to work in a fast-paced and dynamic work environment is crucial for this position
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