
Customer Service and Banking Expert
5 days ago
The General Banking Officer will be responsible for the following key responsibilities:
• Customer Handling:
Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.
• Account Opening:
Handle account opening and its related processes & operations including but not limited to dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration etc. of Core and Jazz Cash Customers.
• Reporting:
Prepare all types of reports for further submission to CSM and Head Office.
Requirements
To be successful in this role, the candidate should possess a Bachelor's degree from a reputable Institution in a relevant field and have a minimum of 2 years' relevant work experience.
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