Senior Business Development Manager

Job Summary:

The position of Business Development Manager involves managing and driving business growth within a specific region, focusing on developing and maintaining strong relationships with Dental Service Organizations (DSOs). This role will involve a combination of strategic account management, sales growth, customer support, and collaboration with internal teams.

• Key Responsibilities:
• Account Management & Relationship Building: Build and maintain key relationships with DSOs in the region. Act as the primary point of contact for all client inquiries and issues, ensuring high customer satisfaction and long-term partnerships.
• Sales & Business Development: Drive sales growth by identifying opportunities within existing accounts, developing new business, and ensuring the region meets revenue targets.
• Strategic Account Plans: Develop and execute tailored account plans for each DSO, ensuring that company solutions align with client needs and objectives. Focus on both short-term wins and long-term relationship-building.
• Contract Negotiation & Renewals: Lead contract negotiations, including pricing, terms, and conditions, with DSOs. Ensure successful renewal and expansion of service agreements.
• Customer Support & Satisfaction: Ensure prompt and effective resolution of client issues, acting as a key resource to enhance the client experience. Collaborate with internal teams to deliver exceptional service.
• Collaboration & Coordination: Work closely with marketing, product development, and customer service teams to align on regional strategies, share insights, and ensure clients' needs are met effectively.
• Market Intelligence & Reporting: Monitor market trends, competitor activities, and regulatory changes in the dental industry within the region. Provide regular updates on regional market conditions, performance metrics, and sales forecasts.
• Training & Development: Educate DSOs about company products and services, ensuring they are well-informed and can maximize benefits from partnerships.
• Event & Relationship Management: Represent the company at relevant industry events, conferences, and client meetings within the region to build brand presence and strengthen client relationships.

Requirements:

• Education: Bachelor's degree in business administration, Marketing, Healthcare Management, or a related field.
• Preference will be given to MBAs with specialization in Marketing and Sales; and Dentists with proven sales experience.
• Experience: 5+ years of experience in sales, account management, or business development, with a focus on dental or healthcare industries. Experience managing relationships with large accounts or DSOs is highly preferred.
• Skills:
  • Strong sales and negotiation skills.
  • Excellent communication and interpersonal skills to build lasting relationships with clients.
  • Ability to work independently and handle multiple accounts and tasks.
  • Proficient in CRM systems, sales reporting, and Microsoft Office Suite.
  • Strong problem-solving skills and a customer-first approach.
  • Knowledge of the dental industry, particularly DSOs, is highly beneficial.

Competencies:

• Client-Focused: Ability to build and maintain strong, long-term relationships with DSOs.
• Results-Oriented: A proactive, goal-driven professional who consistently meets or exceeds sales targets and performance goals.
• Strategic Mindset: Ability to analyze market conditions and implement strategic plans to drive success in the region.
• Collaboration: Effective team player who works well with other departments, sharing insights and collaborating to deliver the best client outcomes.
• Time Management: Strong organizational and time-management skills, able to prioritize tasks effectively.

Working Conditions:

• Full-time position based in Hyderabad.
• Regular travel to meet clients, manage accounts, and attend events.
• Flexibility in working hours to accommodate client needs.