Hotel Operations Manager

17 hours ago


Lahore, Punjab, Pakistan beBeeLeader Full time 900,000 - 1,200,000
Job Overview

We are seeking a visionary leader to spearhead our hotel's operations, driving exceptional service standards, profitability, and team performance.

About the Role
  • Develop and implement revenue optimization strategies through pricing analysis, yield management, and promotional activities.
  • Maintain market awareness and competitor intelligence. Design and execute sales and marketing plans to attract new business.
  • Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Promote efficient and seamless departmental operations. Develop and implement operational policies and procedures.
  • Analyze hotel performance against key performance indicators (KPIs). Implement cost control measures and maximize profitability.
  • Foster a high level of guest satisfaction and loyalty. Respond promptly and effectively to guest complaints and issues.
  • Present financial reports to stakeholders. Build relationships with local businesses and community organizations.
  • Conduct regular inspections of hotel facilities and services. Ensure guest and employee safety and security.
Requirements
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is preferred.
  • Minimum 15 years of experience in hospitality management.
  • Strong financial acumen and experience with budgeting, forecasting, and financial analysis.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and systems.
  • In-depth knowledge of industry trends and best practices.
About Us
Key Qualifications: Strong leadership, strategic thinking, and excellent communication skills.

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