Customer Service Director

Job OverviewWe are seeking a seasoned professional to fill the position of Servicing Operations Director. As a key member of our team, you will be responsible for overseeing the delivery of high-quality services to our clients.Key ResponsibilitiesAssign and commit team members to work, ensuring quality and managing people management activities within the...

Service Excellence DirectorThe Service Excellence Director will oversee the service excellence department, ensuring that operations and problem-solving meet required standards for local and international campaigns. Key responsibilities include maintaining service quality, designing monitoring standards, liaising with operations teams, reporting and analysis,...

Job Role: Centre ManagerIn today's fast-paced customer service environment, the Centre Manager plays a pivotal role in ensuring seamless communication between customers and clients.Key Responsibilities:Setting and achieving performance targets for speed, efficiency, sales, and quality.Managing daily centre operations to maintain high standards.Liaising with...

Job Title:Client Relationship Ambassador, Job DescriptionThe ideal candidate will be responsible for overseeing the Customer Service Offices nationwide, ensuring that high-quality services are provided to customers.Ensuring first-line customer service is being provided to clients across the country.Reporting daily, weekly, and monthly updates to...

A customer service representative (Male/Female) interacts with a company's customers to provide information and address inquiries regarding services.Job SpecificationResolve customer complaints via phone, email, and mail.Use telephones to reach out to customers in emergency situations.Greet customers warmly and ascertain the problem or reason for...

Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers via phone, email, or chat.Key Responsibilities:Respond to customer inquiries in a professional and courteous...

Customer Service AmbassadorWe are seeking skilled and dedicated professionals to assume the role of Customer Service Ambassador.This position offers immediate on-site work, exposure to international customer interactions, and opportunities for growth in a dynamic work environment.The ideal candidates will be fluent in English, possess excellent communication...

Our ideal candidate will be a customer service professional with a proven track record of delivering exceptional service to clients. Key responsibilities include responding to incoming calls, providing accurate and timely information to customers, and resolving their inquiries or complaints in a courteous and professional manner.The successful candidate will...

Key Role: Retail Operations DirectorLead our retail operations and drive business growth by developing and implementing strategic plans to enhance customer satisfaction.Primary Responsibilities:Develop, implement and evaluate retail strategies to optimize store performance and improve sales targets.Lead a team of retail professionals to provide exceptional...

Answer customer calls and emails, answer customer inquiries.Handle customer complaints and issues, provide solutions and ensure customer satisfaction.Maintain customer records, update and manage customer information.Assist sales and marketing departments in processing customer orders and service requests.Track customer feedback and provide improvement...