Technical Account Representative

1 day ago


Lahore, Punjab, Pakistan NETSOL Technologies Inc. Full time
Technical Account Representative Job Description

We are seeking a highly skilled Technical Account Representative to join our team at NETSOL Technologies Inc. The successful candidate will be responsible for developing and maintaining strong relationships with our customers, providing technical expertise, and driving customer adoption and retention.

The ideal candidate will have experience in a technical sales or account management role, preferably in a SaaS or tech-driven environment. They will have excellent communication and technical skills, as well as the ability to work independently and collaboratively with various teams.

Main Responsibilities:
  • Technical Support: Provide technical expertise and support to customers, resolving complex issues and enhancing overall customer satisfaction.
  • Account Management: Develop and maintain strong relationships with customers, understanding their goals and providing proactive support to drive adoption and retention.
  • Cross-Functional Collaboration: Work closely with engineering, product, and other teams to resolve customer issues and improve overall customer experience.


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