Maintenance Coordinator

3 days ago

Rawalpindi Cantonment, Pakistan beBee Careers Full time

We are seeking a highly skilled and detail-oriented maintenance professional to join our team.

This role is vital to ensuring smooth operations and providing excellent service to tenants and vendors.

Candidates must possess excellent spoken English skills, critical thinking and problem-solving skills, a collaborative mindset, and high attention to detail.

The ideal candidate will be able to work effectively in a remote team environment, manage multiple tasks, and maintain accurate records.

Key Responsibilities:

1. Work Order Management:


• Review and process incoming maintenance work orders submitted by tenants via online platforms.


• Analyze and interpret vague or unclear work order descriptions, using critical thinking skills to identify the actual issue.


• Assign work orders to the appropriate vendors based on the nature of the problem (e.g., plumbing, HVAC, electrical).

2. Tenant Communication:


• Communicate professionally with tenants to clarify maintenance requests when descriptions are unclear.


• Exhibit excellent spoken English skills to ensure seamless interactions.

3. Utility Coordination:


• Manage utility accounts for properties, including:


• Ensuring utilities are turned off at vacant properties and turned on when occupied.


• Coordinating with utility companies to resolve any issues.


• Paying utility bills in a timely manner to avoid service interruptions.

4. Collaboration and Teamwork:


• Work closely with the property management team, vendors, and other virtual assistants to ensure tasks are completed efficiently.


• Foster a positive and supportive team environment.

5. Attention to Detail:


• Maintain accurate records of maintenance tasks, vendor assignments, and utility payments.


• Ensure that all maintenance requests are resolved promptly and to high standards.

Schedule: The work schedule will align with U.S. Central Time business hours. Remote monitoring is required during after-hours for emergency tickets.

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