
Evaluating Customer Interactions Lead
4 days ago
Job Overview
The successful candidate will be responsible for ensuring high-quality customer support by evaluating interactions and providing actionable feedback.
This critical role requires strong analytical and problem-solving skills, as well as excellent written and verbal communication abilities.
Key Responsibilities- Analyze customer support interactions to identify areas for improvement.
- Develop and implement effective feedback strategies to enhance agent performance.
- Collaborate with the training team to create comprehensive training programs.
- Compile and analyze data to inform business decisions and drive process improvements.
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Interactive Media Designer
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Customer Interaction Specialist
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Lahore, Punjab, Pakistan Transpotech Services Full timeJob Role SummaryWe are seeking a highly skilled Customer Support Quality Assurance Specialist to join our team at Transpotech Services.This key role is responsible for evaluating and improving the quality of customer interactions. This involves monitoring calls and emails, providing feedback to agents, and collaborating with the training team to identify...
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Interaction Design Expert
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Lead Virtual Interaction Architect
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Digital Solutions Specialist
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Customer Experience Lead
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Interaction Design Specialist
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Customer Experience Associate
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Call Evaluation and Feedback Manager
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Team Lead
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Interaction Design Lead
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Technical Assistance Representative
1 week ago
Lahore, Punjab, Pakistan Lead Market Technology Solution Full timeAbout Lead Market Technology SolutionLead Market Technology Solution is a pioneering company in the field of BPO services, specializing in UK-based projects in Personal Injury Claims. Our mission is to deliver exceptional customer experiences through our innovative technology solutions.We are seeking highly skilled and dedicated individuals to join our team...
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Senior Interaction Designer
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Lahore, Punjab, Pakistan Codeautomation Full timeSenior Interaction DesignerAt Codeautomation, we are seeking a skilled Senior Interaction Designer to lead the development of our digital products and platforms. The ideal candidate will have 2-3 years of experience in UI/UX design and a strong commitment to creating intuitive and visually appealing user experiences.This role involves conducting user...
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Business Service Advisor
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Lahore, Punjab, Pakistan Lead Market Technology Solution Full timeAbout UsAt Lead Market Technology Solution, we strive to provide exceptional customer experiences through our innovative technology solutions. We are a leading provider of BPO services for UK-based projects in Personal Injury Claims.We are currently seeking highly motivated and result-oriented individuals to join our team as Customer Care Representatives. In...
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Lahore, Punjab, Pakistan PakWheels Full timeJob Description:About PakWheelsWe are a leading online automotive marketplace seeking a detail-oriented individual to ensure exceptional customer service. This role plays a key part in maintaining our high standards, guaranteeing every interaction reflects our commitment to excellence.Key Responsibilities:Review and Analysis: Listen to recorded calls to...
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Senior Interaction Designer
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Customer Service Representative
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Lahore, Punjab, Pakistan Maahi Developers (Pvt.) Ltd. Full timeMaahi Developers (Pvt.) Ltd. is a leading Real Estate Developer seeking an experienced Customer Relations Specialist to join its team based at Bahria Town Lahore.This is an exciting opportunity for a professional who can effectively manage customer calls, follow up with customers, and maintain accurate records of customer interactions.The successful...