Operations Manager

2 weeks ago


Khangarh, Sindh, Pakistan beBee Careers Full time

We are seeking a skilled professional for the position of Operations Coordinator. In this role, you will be responsible for overseeing all operational activities and ensuring compliance with relevant internal rules and regulations.

Key Responsibilities
  1. Monitoring and Supervision: You will be responsible for monitoring the performance of operational staff and supervising all operational activities, including account opening, TDRs, remittances, clearing, cash management, and more.
  2. Compliance and Risk Management: You will ensure that all operational activities are in compliance with internal rules and regulations, mitigating any potential risks to the business.
  3. Staff Development and Support: You will provide coaching and training to operational staff to support their development and growth within the organization.
  4. Conflict Resolution: You will be responsible for resolving conflicts and addressing issues related to staff, including those involving the branch manager.
  5. Customer Service: You will ensure a high level of customer service quality and satisfaction, working closely with customers to resolve any issues or concerns.

In addition to these key responsibilities, you will also be expected to:

  • Cash Handling: You will work on cash handling duties in the absence of a teller.
  • Branch Security: You will be responsible for branch security issues, following internal guidelines.
  • Financial Management: You will work to keep branch expenses within allocated limits.
  • Loan Disbursement: You will ensure that loan disbursements are processed according to approved Branch Credit Committee decisions.
  • Vendor Payment: You will ensure timely payment to vendors.

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