Business Development Representative

3 days ago

Islamabad, Islamabad, Pakistan AL-huda Publications (Pvt) Ltd. Full time
Job Summary

We are seeking a highly skilled Sales Executive to join AL-huda Publications (Pvt) Ltd.

The ideal candidate will be responsible for managing customer relationships, meeting sales targets, and maintaining office files effectively.

This is an excellent opportunity for individuals who possess strong communication skills, the ability to work under pressure, and a passion for sales and marketing.

Key Responsibilities:
  • Maintain accurate records of sales invoices, orders, and other documents, ensuring seamless operations.
  • Communicate effectively with the admin department to arrange courier pickup and delivery of orders, streamlining processes.
  • Participate in stock taking activities to ensure inventory accuracy, identifying areas for improvement.
  • Ensure attendance during audit days to facilitate smooth processes, guaranteeing compliance.
  • Nurture existing customer relationships through regular meetings, phone calls, and emails, fostering long-term partnerships.
  • Receive orders via various channels, including telephone, in-person, and written correspondence, providing excellent customer service.
  • Verify order status, prepare sales orders, and ensure proper packing, ensuring timely delivery.
  • Promote sales growth by meeting set targets and advising customers on new product developments, driving revenue expansion.
  • Represent the organization at events, exhibitions, and demonstrations to showcase products, enhancing brand visibility.
  • Negotiate agreements and close sales while ensuring timely delivery and complete product information, building trust with clients.
  • Manage account receivables and handle customer inquiries regarding collections, account adjustments, and credit/debit notes, resolving issues efficiently.
  • Liaise with the accounts department daily to update online payments from customers, facilitating smooth transactions.
  • Generate sale orders promptly and ensure their dispatch to customers, meeting deadlines.
  • Verify accuracy of customer invoices based on packing details, preventing errors.
  • Record shipping expenses in customer accounts after receiving bills from the courier company, ensuring transparency.
  • Inform walk-in customers about available books, cards, and Islamic materials, providing excellent customer experience.
  • Present attractive displays of Dua cards and books, showcasing products effectively.
  • Provide syllabus materials to Al-Huda students on time and manage their requirements, meeting expectations.
  • Dress professionally and welcome customers with a smile, creating a positive impression.
  • Address customer queries satisfactorily and inform about faulty products, resolving issues promptly.
  • Avoid eating food in the book shop, stall, or office except in emergency situations, maintaining a clean environment.
  • Prevent unauthorized individuals from staying in the stall area or sitting on the counter, ensuring security.
  • Promote Islamic teachings and products attractively, showcasing the organization's values.
  • Avoid extending credit facilities to cash customers or those from other branches without authorization, adhering to policies.
  • Care for official assets and report damage to line managers or HODs, maintaining equipment and property.
  • Ensure the counter is positioned correctly before leaving the book shop, maintaining tidiness.
  • Record daily routine issues, suggestions, and information in a notebook, documenting progress.
  • Maintain workplace cleanliness and use insect killers as needed, ensuring a healthy environment.
  • Display authentic and approved products, showcasing quality.
  • Perform any other duties assigned by the HOD, adapting to changing needs.

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