
Client Success Team Lead
2 weeks ago
We are seeking a talented Client Success Team Lead to join our team at 10Pearls. As a seasoned professional, you will lead our client success efforts and drive business growth through innovative solutions and exceptional client service.
Key Responsibilities:
- Lead client success efforts, driving business growth through innovative solutions and exceptional client service
- Develop and maintain strong client relationships through effective communication and regular follow-ups
- Support the development of business proposals and presentations tailored to client needs
- Collaborate with internal teams to streamline business processes and deliverables
- Drive business development initiatives through research, data analysis, and proposal creation
- Manage multiple projects with a keen eye for detail and quality
Requirements:
- Bachelor's degree in Business Administration or related field
- 2+ years of experience in client servicing, business development, or a similar role
- Pre-sales experience with a strong understanding of business processes and service delivery models
- Strong organizational and time-management abilities
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work collaboratively across departments
- Analytical mindset with attention to detail
- Confidence and professionalism in client interactions
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