Client Success Team Lead

2 weeks ago


Islamabad, Islamabad, Pakistan 10Pearls Full time
Pioneering Business Excellence

We are seeking a talented Client Success Team Lead to join our team at 10Pearls. As a seasoned professional, you will lead our client success efforts and drive business growth through innovative solutions and exceptional client service.

Key Responsibilities:

  • Lead client success efforts, driving business growth through innovative solutions and exceptional client service
  • Develop and maintain strong client relationships through effective communication and regular follow-ups
  • Support the development of business proposals and presentations tailored to client needs
  • Collaborate with internal teams to streamline business processes and deliverables
  • Drive business development initiatives through research, data analysis, and proposal creation
  • Manage multiple projects with a keen eye for detail and quality

Requirements:

  • Bachelor's degree in Business Administration or related field
  • 2+ years of experience in client servicing, business development, or a similar role
  • Pre-sales experience with a strong understanding of business processes and service delivery models
  • Strong organizational and time-management abilities
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to work collaboratively across departments
  • Analytical mindset with attention to detail
  • Confidence and professionalism in client interactions


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