Client Success Manager

3 days ago


Islamabad, Islamabad, Pakistan ZEN PVT LIMITED Full time

Job Title: Client Success Manager

Job Description:

At ZEN PVT LIMITED, we are seeking an experienced Client Success Manager to join our team. In this role, you will be responsible for managing client relationships and ensuring their success with our products and services.

Key Responsibilities:
  1. Sales Support & Achievement:
  • Develop and implement strategies to drive client satisfaction and retention.
  • Collaborate with internal teams to ensure seamless client service delivery.
Client Relationship Management:
  • Nurture long-term relationships with existing clients to drive loyalty and repeat business.
  • Act as the primary point of contact for clients, providing proactive support and resolving inquiries in a timely manner.
Statement Sharing & Financial Documentation:
  • Provide regular updates to clients on their accounts, including sharing financial statements and transaction summaries.
  • Ensure accurate and timely delivery of statements and resolve any discrepancies or queries.
Required Skills & Qualifications:
  • Bachelor's degree in a related field (preferred).
  • Proven experience in client success, account management, or sales.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong organizational skills with attention to detail.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite and CRM tools.


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