Customer Support Specialist

2 days ago

Saddar Town, Pakistan beBeeCustomerSupport Full time 450,000 - 550,000
Job Overview:

We are seeking a highly skilled and dedicated Customer Support Specialist to provide top-notch support to our customers via email.

  1. Answer customer emails in a timely and professional manner.
  2. Verify delivery status and update customers accordingly.
  3. Address damage issues efficiently and effectively.
  4. Process returns and ensure customer satisfaction.

To be successful in this role, you must have excellent communication skills, both written and verbal, and be able to work independently with minimal supervision. You should also be a self-motivated problem solver who is proactive and takes initiative on their own.

Key Skills and Qualifications:

  • A bachelor's degree or higher preferred (BA, BCOM, ICOM, ICS)
  • Strong written English required
  • Able to learn quickly and work independently
  • Excellent problem-solving and decision-making skills
  • Proactive and takes the lead

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