
Recruitment and People Management Specialist
1 week ago
Recruitment and People Management Specialist
About the Role:We are seeking an experienced Recruitment and People Management Specialist to join our team. This is a key leadership position responsible for guiding HR strategies, leading recruitment efforts, and overseeing employee engagement and development.
Key Responsibilities:- Recruitment: Lead the recruitment process, focusing on hiring top talent for our call center operations.
- HR Strategies: Collaborate with senior management to develop and implement effective HR policies, procedures, and programs that align with business objectives.
- Employee Engagement: Foster a positive work environment through regular employee discussion groups, feedback mechanisms, and training initiatives.
- Investigations and Interviews: Conduct thorough investigations into internal complaints and conduct interviews to provide actionable feedback to leadership.
- Risk Management: Develop and implement safety and security risk management programs to minimize hazards and ensure compliance with regulatory requirements.
- Experience: Proven experience in a call center environment, preferably in a senior HR or management role.
- Skills: Comprehensive knowledge of HR practices, including recruitment, employee relations, benefits administration, and labor laws.
- Education: A degree in Human Resources, Business Administration, or a related field.
- Certifications: Relevant certifications, such as SHRM-CP or HRCI PHR/SPHR, are highly valued.
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
Location:This role is based in Lahore, Pakistan, and requires frequent interaction with cross-functional teams and stakeholders.
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