
Debt Recovery Specialist
1 week ago
Are you looking for a challenging and rewarding career in debt recovery? Look no further As a Recovery Specialist, you will play a vital role in helping clients manage their debt obligations and resolving disputes in a professional and timely manner.
Key Responsibilities:- Contact clients via phone, email, or in-person visits to discuss overdue payments and negotiate payment plans.
- Maintain accurate records of all interactions with clients and provide regular updates to management.
- Collaborate with cross-functional teams to resolve client queries and address concerns.
- Visit clients (if necessary) to collect outstanding payments or documents related to payment.
- Ensure timely follow-up on bounced checks, payment commitments, and payment due dates.
- Address recovery-related complaints or disputes professionally and efficiently.
- Keep a strict record of all follow-up communications and commitments from clients.
- Escalate chronic defaulters to higher management for further action.
- Education: A minimum of a Bachelor's Degree in Commerce or Business is preferred.
- Experience: At least 2 years of experience in a similar role (recovery, collections) is required.
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