Service Excellence Representative

4 days ago


Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full time
Rythm LED Bulb Organization Overview

Our organization is dedicated to providing innovative LED lighting solutions that exceed customer expectations.

Job Description

We are seeking an experienced Customer Service Executive to join our team as a Support Professional. In this role, you will be responsible for providing top-notch customer service and support.

Key Responsibilities
  1. Provide timely and effective responses to customer inquiries via phone, email, and chat.
  2. Assist customers in product selection and provide accurate information on pricing, availability, and specifications.
  3. Process and manage customer orders with precision and efficiency.
  4. Resolve customer complaints in a professional and timely manner.
Requirements
  • Minimum 2 years of experience in customer service, preferably in the electrical/electronic manufacturing industry.
  • Excellent communication and problem-solving skills.
  • Ability to prioritize tasks and handle multiple customer inquiries simultaneously.


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