
Customer Service Ambassador
7 days ago
We are seeking a skilled and organized Front Desk Officer to manage our front desk operations. This individual will be responsible for maintaining a tidy and welcoming environment, ensuring that all necessary materials are readily available.
- Keep the front desk area well-organized and presentable.
- Provide exceptional customer service by greeting and welcoming guests.
- Respond to questions and address complaints in a professional and courteous manner.
- Answer incoming calls, redirect them or take messages as needed.
- Receive and distribute mail, packages, and other deliveries.
- Prepare outgoing mail by drafting correspondence and securing parcels.
- Support the administrative team with documentation and other tasks as required.
- Assist with maintaining office common areas and ensure they are clean and tidy.
- Perform other duties as assigned, including travel arrangements and scheduling.
Education:
- Bachelor's degree or higher is preferred.
- Intermediate level of education with at least 2-3 years of experience is also acceptable.
Skills:
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Knowledge of office management principles and basic bookkeeping practices.
- Strong organizational and multitasking abilities.
- Attention to detail and ability to handle tasks efficiently and accurately.
- Ability to remain calm and composed under pressure.
- Reliable and punctual, with a strong work ethic.
Information Technology and Services - Lahore, Pakistan
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