
Heavy Duty Sales Specialist
2 days ago
Company Overview:
Dms Research is a leading manufacturer of paints and coatings in the region. Our team is committed to delivering high-quality products and exceptional customer service.
Job Summary:
We are seeking an experienced Heavy Duty Sales Specialist to join our team. The successful candidate will be responsible for achieving sales targets, providing technical services to customers, and developing expertise in paint application.
Key Responsibilities:
- Sales: Achieve agreed sales targets in heavy duty, industrial, and marine coatings.
- Technical Services:
- Coordinate with principal suppliers regarding technical assistance and information.
- Assist in equipment selection and paint manufacturing process development.
- Solve daily routine problems with the line in consultation with RSM.
- Report abnormal problems to RSM/NSM as required.
- Handle complaints in heavy duty, industrial, and floor coatings.
- Ensure proper paint/coatings application procedure implementation on large projects.
- Assist Product Manager/RSM in decorative, industrial, and floor coatings product development.
- Assist Product Manager/RSM in product testing/trials of decorative, industrial, and floor coatings.
- Business Development:
- Support RSM in new customer development and competitor activity monitoring.
- Customer Relations:
- Establish customer relationships and visit prospective customers regularly.
- Respond to customer enquiries.
- Gather information about tender documents and participate in tender business.
- Generate orders from customers and prepare work orders.
- Ensure delivery of sales tax invoices to customers on time.
- Attend customer complaints as advised by RSM.
- Debtors Management:
- Make collections as per terms of invoices.
- Keep record of debtors along with age analysis and outstanding nature.
- Maintain debtors within approved credit limit.
- Settle outstanding issues as per RSM advice.
- Reporting/Record Keeping:
- Report management about competition activities in the region.
- Prepare position of outstanding and MRO report for RSM.
- Monitor stock level of OEM customers and update RSM.
- Other:
- Perform any assignment given by higher management.
- Report management about competition activities in the region.
- Ensure application of industrial, floor, and decorative coatings according to procedure.
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