Support and Service Representative

2 weeks ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

About the Role

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We are seeking an experienced Customer Service and Support professional to join our team.

The successful candidate will be responsible for delivering exceptional customer service, resolving queries, and providing solutions to meet customer needs.

This is an exciting opportunity for a career-driven individual who is passionate about customer support and wants to make a difference in their community.

Key Responsibilities
  1. Providing e-mail support, live chat assistance, and appointment fixing to ensure seamless customer interactions.
  2. Working in a voice and non-voice environment to deliver outstanding results for customers.
  3. Briefly summarizing previous sales achievements in a conversational way, demonstrating a high level of emotional intelligence.
Requirements
  • Proven experience working in a call center environment with a strong background in sales and customer service.
  • Ability to work effectively in a fast-paced sales environment and adapt to changing circumstances.
  • Excellent organizational and time management skills, with a focus on meeting deadlines and targets.
  • Friendly, approachable, and proactive, with a passion for delivering exceptional customer experiences.
  • Able to communicate complex ideas simply and clearly, both verbally and in writing.
Our Benefits Package
  • A comprehensive compensation and benefits package that rewards your hard work and dedication.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters growth and development.


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