Customer Experience Agent

9 hours ago


Lahore, Punjab, Pakistan Hurak Full time

Job Role: Customer Support Representative

About the Company:

Hurak is a leading EdTech company providing innovative solutions for online and classroom-based training in the UK. We prioritize customer satisfaction and strive to deliver exceptional services.

Responsibilities:

  1. Engage with customers to understand their needs and preferences.
  2. Address customer complaints and concerns in a professional manner.
  3. Provide detailed information on products and services.
  4. Document all customer interactions and maintain accurate records.

Requirements:

  • Bachelor's degree or relevant work experience
  • Excellent English language skills
  • 1+ years of experience in customer-facing roles


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    We are seeking a skilled Customer Service Agent to act as the primary point of contact for emergency and non-emergency calls. Your responsibilities will include receiving requests, transmitting messages, and tracking vehicles.The ideal candidate should possess excellent communication skills, be able to remain calm under pressure, and multitask effectively....


  • Lahore, Punjab, Pakistan PakWheels Full time

    PakWheels.com is committed to delivering exceptional customer experiences, and we're seeking a talented Customer Experience Lead to drive this mission forward.Key Responsibilities:Collaborate with the Customer Support team to identify areas for improvement and develop strategies to enhance customer interactions.Monitor and evaluate recorded calls to assess...


  • Lahore, Punjab, Pakistan Kay Tronix Call Centre Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Agent to join our team at Kay Tronix Call Centre. The ideal candidate will possess excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.Key Responsibilities:Handle inbound calls from customers regarding billing inquiries, service issues, and...


  • Lahore, Punjab, Pakistan Transpotech Services Full time

    Job Description:This position involves evaluating customer support interactions based on established performance metrics and quality standards.The ideal candidate will have proven experience in quality assurance and customer support, strong analytical skills, and the ability to deliver constructive feedback to customer support agents.We offer a comprehensive...


  • Lahore, Punjab, Pakistan PakWheels Full time

    Position SummaryPakWheels.com is looking for a dedicated Quality Assurance Executive to oversee the maintenance of high-quality customer service standards. This role demands strong analytical skills, a keen eye for detail, and a genuine passion for quality excellence.Main Tasks:Review recorded calls to assess adherence to scripts, product knowledge, and...


  • Lahore, Punjab, Pakistan Wield Bpo Full time

    Wield Bpo is looking for a dedicated and enthusiastic Home-Based Customer Care Agent to provide excellent customer support to our US-based clients.Responsibilities of this role include:Responding to customer inquiries via email and chat in a timely and professional manner.Assisting customers with basic technical issues related to computer...


  • Lahore, Punjab, Pakistan Shibli Global Network Full time

    We are a fast-growing organization in Pakistan seeking an experienced sales professional to join our sales team. As a Business Development Agent, you will be responsible for conducting outbound sales calls, providing exceptional customer service, and developing sales strategies.ResponsibilitiesSales Strategy DevelopmentClient OnboardingSales Performance...

  • Call Center Agent

    9 hours ago


    Lahore, Punjab, Pakistan RSF Soft Full time

    Are you a sales and customer service superstar? Do you thrive in a fast-paced environment and love the challenge of meeting targets and exceeding expectations? We're looking for a talented Call Center Agent to join our team at RSF Soft!As a Call Center Agent, you will be responsible for:Handling customer calls and responding to inquiries in a professional...


  • Lahore, Punjab, Pakistan The Children's Place Full time

    The ideal candidate for this Service Excellence Agent role will possess excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike. If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply!Key Performance...


  • Lahore, Punjab, Pakistan Techliance Full time

    Techliance is looking for a seasoned Salesforce Agentic Developer to join our team and help us achieve our goals.The successful candidate will have a strong understanding of Salesforce administration and automation, as well as experience with AI-driven tools and technologies.Responsibilities:Design and implement effective Salesforce automation strategies to...

  • Estate Agent Manager

    9 hours ago


    Lahore, Punjab, Pakistan The Careers Factory Full time

    We are seeking a seasoned Estate Agent Manager to join our team at The Careers Factory. As an AM-Sales, your key responsibility will be to manage the sale of property units and ensure successful deal closures.About the Role:Responsible for understanding client requirements and preferences.Providing detailed information about property units to...


  • Lahore, Punjab, Pakistan Multi Links BPO Full time

    We are looking for experienced Call Center Agents Specialists to join our evening shift team at Multi Links BPO.The successful candidate will possess strong communication skills, be fluent in English, and have a proven track record of delivering exceptional customer service.Key responsibilities will include:Handling inbound customer callsProviding solutions...


  • Lahore, Punjab, Pakistan Umrah Insights Full time

     Company OverviewUmrah Insights is a UK-based travel agency with a focus on providing exceptional services to our clients.Our company values include a passion for delivering outstanding results and a commitment to customer satisfaction.Job DescriptionAs a Hajj and Umrah consultant/travel agent, you will be responsible for meeting sales targets and providing...


  • Lahore, Punjab, Pakistan ibex Full time

    About the RoleAt ibex, we're looking for a talented Sales and Service Agent to join our team. As an Inbound Sales Specialist, you'll be responsible for handling inbound calls from prospective customers and converting them into sales. The successful candidate will possess excellent communication skills, self-motivation, and a strong work...


  • Lahore, Punjab, Pakistan ZNZ Communications Full time

    Key ResponsibilitiesThe successful candidate will be responsible for leading teams, supervising agents, and performing business conversations with clients.RequirementsExcellent spoken EnglishMinimum 1 year experience in a call center for supervisors and 2 years for team leadsFresh candidates can apply for agent positions


  • Lahore, Punjab, Pakistan PolarPing Communications Full time

    Job Title: Call Center Agent/Sales ExecutiveCompany Overview:PolarPing Communications is a leading provider of innovative solutions for businesses and individuals alike. We are committed to delivering exceptional customer service and exceeding customer expectations.Job Description:We are seeking a highly motivated and skilled Call Center Agent/Sales...

  • Help Desk Agent

    7 days ago


    Lahore, Punjab, Pakistan Comsats Full time

    We are seeking a highly motivated Help Desk Agent to join our customer support team at Comsats. As a key member of our team, you will be responsible for responding to customer inquiries and providing timely resolutions to their issues.The ideal candidate will have excellent communication skills, both written and verbal, as well as the ability to work...

  • Agentic Developer

    7 days ago


    Lahore, Punjab, Pakistan Techliance Full time

    About the PositionWe are looking for a highly skilled Salesforce AI/Agentic Developer to join our team at Techliance. As a key member of our team, you will be responsible for implementing and optimizing Salesforce automation tools, configuring and customizing Salesforce to meet business needs, and leveraging AI-driven workflows and automation to enhance...


  • Lahore, Punjab, Pakistan Graphic View Full time

    Job Description:We are seeking a dedicated professional to join our inbound contact center as a Customer Support Representative. In this role, you will be the first point of contact for our customers, helping to resolve their problems and enhance their experience with our products and services.Responsibilities:Respond to customer inquiries via phone, email,...

  • Call Center Agent

    2 days ago


    Lahore, Punjab, Pakistan GROW MORE CALL CENTRE Full time

    Xfinity Call Center Agent Job Requirements">GROW MORE CALL CENTRE is seeking a skilled Call Center Agent to join our team in providing exceptional customer service and support for Xfinity services.">About the Role">We are looking for a highly motivated and detail-oriented individual who can effectively handle inbound calls from customers regarding billing...