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Customer Experience Specialist
2 days ago
Job Description:
This position involves evaluating customer support interactions based on established performance metrics and quality standards.
The ideal candidate will have proven experience in quality assurance and customer support, strong analytical skills, and the ability to deliver constructive feedback to customer support agents.
We offer a comprehensive benefits package, including medical benefits, a provident fund, life insurance, and training opportunities.
About Us:
Transpotech Services is a leading transportation company that provides exceptional solutions to its clients.
We are committed to delivering high-quality service and continuous improvement in our processes.
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