Telemarketing Supervisor

5 days ago

Lahore, Punjab, Pakistan AlphaX Telemarketing Full time
Job Description

As a Floor Manager at AlphaX Telemarketing LLC, you will be responsible for leading a team of telemarketers and overseeing the coordination of daily operations during night shifts.

Key Responsibilities
  1. Coordinate daily operations during night shifts, ensuring seamless execution of tasks.
  2. Provide leadership and guidance to a team of telemarketers, promoting productivity and performance goal attainment.
  3. Monitor calls and offer constructive feedback to improve performance.
  4. Maintain adherence to company policies and industry regulations.
  5. Prepare shift reports and facilitate open communication with management.
Requirements
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • A basic understanding of telemarketing processes.
  • Critical thinking and problem-solving skills.
  • Proficiency in MS Office and accounting software.

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