IT Technical Assistant

22 hours ago


Bahawalpur, Punjab, Pakistan Sapphire farm services Pvt Ltd Full time

Sapphire Farm Services Pvt Ltd is seeking a skilled Technical Support Professional to join our team. In this role, you will be responsible for resolving customer technical issues through configuration and troubleshooting of our product.

About the Role
  • Configure and troubleshoot software and hardware to resolve technical issues
  • Provide technical support to customers via phone, email, or in-person
  • Work closely with sales and customer success teams to ensure seamless customer experience
  • Maintain accurate records of customer interactions and technical support activities

Requirements:

  • Minimum 2 years' experience in technical support or related field
  • Strong understanding of technical concepts and terminology
  • Excellent written and verbal communication skills

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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