Network Services Engineer

22 hours ago


Bahawalpur, Punjab, Pakistan Sapphire farm services Pvt Ltd Full time

Sapphire Farm Services Pvt Ltd is looking for an IT Technical Assistant to join our team. As a key member of our technical support team, you will be responsible for configuring and troubleshooting our product to resolve customer technical issues.

About the Job
  • Assist in configuring and troubleshooting software and hardware to resolve technical issues
  • Provide technical support to customers via phone, email, or in-person
  • Collaborate with sales and customer success teams to ensure seamless customer experience
  • Maintain accurate records of customer interactions and technical support activities

Key Qualifications:

  • 1-2 years' experience in technical support or related field
  • Strong problem-solving skills and attention to detail
  • Excellent written and verbal communication skills

Our Culture:

  • We value teamwork and collaboration
  • We prioritize ongoing learning and development
  • We strive to deliver exceptional customer service

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