Large Client Account Director

17 hours ago

Hyderabad City Taluka, Pakistan beBeeExpansion Full time $90,000 - $120,000
Account Expansion Manager Role

This position involves managing a portfolio of large US-based clients within a specific business segment. The ideal candidate will possess advanced sales skills, particularly in navigating complex organizational structures.

The role requires building lasting relationships with executive-level clients to drive growth and expansion. This includes conducting thorough discovery sessions to align our offerings with customers' operational challenges.

  • Presents comprehensive product demos and proposals for customers with complex needs and decision-making processes.
  • Collaborates with customer success, support, product specialists, sales engineers and data analysts to tailor solutions and improve customer satisfaction and retention.
  • Owns the contract renewal process and implements advanced retention strategies, leveraging insights and data to minimize churn and maximize revenue growth.
  • Troubleshoots issues promptly, identifying the best course of action in line with both customer success and our business objectives.
  • Drives strategic account planning to achieve and exceed higher-value revenue targets.
  • Continuously refines understanding of our platform, industry trends and best practices to offer proactive, consultative insights.
Requirements
  • Bachelor's Degree (preferably from US/UK/Canada) and/or extensive exposure to US/Canada/UK B2B customers.
  • 6+ years of relevant work experience, particularly in managing larger US-based accounts with a smaller book of business (around 50 or fewer high-value customers).
  • Proven software sales experience and ideally relevant industry experience in our verticals (e.g., transportation, logistics, construction).
  • Demonstrated skill in complex deal management, from discovery and demonstration to negotiation and closing.
  • In-depth experience driving contract renewals and revenue retention within mid-market or enterprise customer segments.
  • Leadership or influencing capability to effectively manage internal and external stakeholders, including executive-level customer contacts.
  • Exceptional communication, presentation and negotiation skills, with an emphasis on consultative sales approaches.

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