Telecom Route Optimization Specialist

2 days ago

Islamabad, Islamabad, Pakistan beBeeAnalytics Full time

We are looking for a detail-oriented and analytical Telecom Routing expert to join our team.

The ideal candidate will be responsible for managing and optimizing routing strategies, ensuring accuracy, and generating data-driven insights using the latest technologies.

You will work cross-functionally with teams to streamline telecom operations and drive profitability.

Key Responsibilities:

  • Analyze large-scale Call Detail Records (CDRs) using SQL, Python, and Excel to optimize voice termination and origination routes.
  • Monitor and maintain routing tables and cost models to ensure real-time efficiency and margin optimization.
  • Perform profit & loss analysis on routing traffic, identifying low-margin routes and suggesting corrective actions.
  • Collaborate with the Network and Routing team to implement dynamic updates based on rate changes and quality metrics.

Billing Operations & Assurance:

  • Lead end-to-end billing cycles including data collection, rate application, invoice generation, and discrepancy resolution.
  • Conduct monthly pre-billing audits to validate usage, rates, discounts, and tax rules using automated checks.
  • Develop and maintain automation scripts using SQL, Python, and Power Automate or similar tools.
  • Ensure compliance and accuracy for various customers.
  • Investigate gross margin deviations in coordination with the billing and finance teams and recommend actionable solutions.

Required Skills & Qualifications:

  • Bachelor's degree in Telecom, Data Analytics, or a related field.
  • 3–5 years of experience in billing operations, telecom routing, or data analytics.
  • Advanced proficiency in SQL, Excel, and working knowledge of Python for data processing.
  • Experience with BI Tools (Power BI, Tableau, or Looker) for creating dashboards and visualizations.
  • Familiarity with VoIP technologies, CDRs, and telecom billing systems.
  • Strong analytical mindset with the ability to work on complex datasets and derive business insights.
  • Understanding of telecom interconnect rates and financial reconciliation processes.

Preferred Skills (Nice to Have):

  • Experience with cloud data platforms.
  • Knowledge of automation tools like Power Automate or Apache Airflow.
  • Familiarity with APIs and integrating telecom systems.

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