
Telecom Route Optimization Specialist
15 hours ago
We are looking for a detail-oriented and analytical Telecom Routing expert to join our team.
The ideal candidate will be responsible for managing and optimizing routing strategies, ensuring accuracy, and generating data-driven insights using the latest technologies.
You will work cross-functionally with teams to streamline telecom operations and drive profitability.
Key Responsibilities:
- Analyze large-scale Call Detail Records (CDRs) using SQL, Python, and Excel to optimize voice termination and origination routes.
- Monitor and maintain routing tables and cost models to ensure real-time efficiency and margin optimization.
- Perform profit & loss analysis on routing traffic, identifying low-margin routes and suggesting corrective actions.
- Collaborate with the Network and Routing team to implement dynamic updates based on rate changes and quality metrics.
Billing Operations & Assurance:
- Lead end-to-end billing cycles including data collection, rate application, invoice generation, and discrepancy resolution.
- Conduct monthly pre-billing audits to validate usage, rates, discounts, and tax rules using automated checks.
- Develop and maintain automation scripts using SQL, Python, and Power Automate or similar tools.
- Ensure compliance and accuracy for various customers.
- Investigate gross margin deviations in coordination with the billing and finance teams and recommend actionable solutions.
Required Skills & Qualifications:
- Bachelor's degree in Telecom, Data Analytics, or a related field.
- 3–5 years of experience in billing operations, telecom routing, or data analytics.
- Advanced proficiency in SQL, Excel, and working knowledge of Python for data processing.
- Experience with BI Tools (Power BI, Tableau, or Looker) for creating dashboards and visualizations.
- Familiarity with VoIP technologies, CDRs, and telecom billing systems.
- Strong analytical mindset with the ability to work on complex datasets and derive business insights.
- Understanding of telecom interconnect rates and financial reconciliation processes.
Preferred Skills (Nice to Have):
- Experience with cloud data platforms.
- Knowledge of automation tools like Power Automate or Apache Airflow.
- Familiarity with APIs and integrating telecom systems.
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