
Truck Dispatch Support Representative
11 hours ago
This role involves providing excellent customer service to clients in the trucking industry. As a key member of our dispatch team, you will be responsible for handling inbound and outbound calls, resolving customer complaints and inquiries, and offering timely solutions.
About the RoleWe are seeking an experienced professional with exceptional communication skills to join our team as a Truck Dispatch Support Representative. The successful candidate will have a strong ability to multitask, prioritize tasks effectively, and manage their time efficiently.
Key Responsibilities:- Handle customer calls, respond to emails, and resolve issues promptly
- Provide timely updates on cargo tracking and delivery schedules
- Collaborate with internal teams to ensure seamless logistics operations
- Maintain accurate records of customer interactions and feedback
- Excellent English communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office and CRM software
- Previous experience in customer-facing roles or sales support
- Market-competitive salary and sales commission
- Opportunities for career growth and professional development
- A supportive and dynamic work environment
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