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Call Center Associate

3 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time

We're seeking an experienced Call Center Associate to provide top-notch customer support.

Job Requirements

The ideal candidate will have:

  • Outstanding communication and problem-solving skills
  • A strong understanding of customer service principles and practices
  • Experience working in a call center or similar environment
  • Ability to multitask and work effectively in a team

Key Responsibilities

  • Handle customer calls, emails, and chats in a professional and courteous manner
  • Address customer complaints and resolve issues promptly and fairly
  • Provide product information and demos as needed
  • Meet sales targets and contribute to revenue growth

Working Conditions

  • This is a full-time position with a standard 40-hour workweek
  • Shifts may vary depending on business needs
  • A high level of proficiency in English is required