Operations Support Associate

7 days ago


Lahore, Punjab, Pakistan beBeeCustomer Full time

We are seeking a skilled professional to join our operations team as an Associate. This role involves supporting customer engagement through automations and enhancing product usability.

This position offers flexibility in working hours and the opportunity to work on high-impact customer communication projects with a global, fast-moving team.

Responsibilities:
  • Develop and manage Intercom automations, including tooltips and email campaigns.
  • Create user-facing content that improves product usability.
  • Identify and communicate data and workflow needs to strengthen automation logic.
  • Collaborate with cross-functional teams to ensure messaging and automations align with user needs.
Requirements:
  • Prior experience using Intercom or similar customer engagement platforms is highly valued.
  • Excellent written communication skills.
  • A proactive mindset with an interest in automation and customer experience.
  • Strong time management skills with the ability to work independently.
Benefits:
  • Impactful Work: Contribute to empowering organizations through grants and funding.
  • Professional Growth: Opportunities for continuous learning and career advancement.
  • Inclusive Culture: A diverse and collaborative work environment.
  • Flexibility: Flexible hours to support work-life balance.
  • Competitive Benefits: Market-aligned compensation and benefits.


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