Cloud Infrastructure Expert

7 days ago

Hyderabad City Taluka, Pakistan beBee Careers Full time
Technical Account Manager

We are seeking a skilled Technical Account Manager to join our team. This is a unique opportunity for someone who is passionate about advising companies as they scale. The ideal candidate will have a strong background in cloud infrastructure and customer success.

About the Role:

  • As a TAM, you will be a strategic partner for our business customers, ensuring they receive the guidance, support, and resources needed to succeed.
  • You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on our platform.

Key Responsibilities:

  • Develop and maintain deep expertise in our product portfolio and the evolving cloud ecosystem.
  • Help design, diagram, and plan infrastructure architectures tailored to customer use cases.
  • Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.

Requirements:

  • Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
  • Programming or development experience, with basic skills in at least one mainstream language.
  • Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
  • Proficiency with at least one major cloud platform.
  • Proven track record of successfully troubleshooting technical problems.

Bonus Points:

  • Familiarity with version control, SQL, and database administration.
  • Experience working with large CRMs like Gainsight and Salesforce.
  • Familiarity with open-source technologies, such as Docker, Kubernetes, and our API.

About Us:

We are a cutting-edge technology company that innovates with purpose. We prioritize career development, care about employee well-being, reward employees, and value diversity and inclusion.

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