Communication Support Specialist

5 days ago


Islamabad, Islamabad, Pakistan HR World International (pvt. Ltd) Full time

We are seeking an experienced Communication Support Specialist to join our team at HR World International (pvt. Ltd). As a key member of our customer service department, you will be responsible for providing top-notch support to our clients.

About the Role:

  • You will be the primary point of contact for our clients, handling inquiries and resolving issues via phone and chat.
  • Work closely with our sales team to identify new business opportunities and provide tailored solutions to meet client needs.

Skills & Qualifications:

  1. Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to effectively interact with clients via phone and chat platforms.
  2. Industry Experience: Minimum 1.5 years of experience in the Communication/Call Center Industry, with a proven track record of delivering high-quality customer service.

What We Offer:

  • Medical Insurance & OPD: Comprehensive medical coverage for employees and their dependents.
  • Provident Fund: Employer-matched retirement savings plan.
  • Leave Encashment: Opportunity to earn and encash leave credits.
  • Annual Leaves: Generous paid time off for rest and relaxation.
  • Two Days Off per Week: Flexible scheduling to ensure work-life balance.
  • Ergonomic Furniture & Infrastructure: State-of-the-art workspace designed to promote productivity and comfort.
  • Referral Rewards: Incentives for referring qualified candidates.
  • Annual Increment: Regular salary increases based on performance.
  • Conveyance Facility: Assistance with transportation costs.
  • Loan Facility: Access to low-interest loans for personal and professional growth.


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