BVS Operations Specialist

1 week ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Overview:

We are looking for a highly motivated and organized professional to fill the position of BVS Operations Specialist. As a key member of our team, you will be responsible for ensuring seamless end-to-end operations of BVS devices, from initial diagnosis to warranty management.

Responsibilities:

  • Perform thorough diagnosis and troubleshooting of BVS devices to resolve issues efficiently.
  • Monitor and track warranty claims to prevent delays and ensure accurate documentation.
  • Manage recurring parts inventory to maintain optimal stock levels and minimize waste.
  • Regularly update R&R portal status to reflect current device information.
  • Compile and analyze device performance data to identify trends and areas for improvement.
  • Evaluate technical aspects of devices and recommend improvements for future development.
  • Handle expired SLA devices by submitting them to warehouse for proper storage and maintenance.
  • Collaborate with vendors to ensure smooth R&R operations and optimize device performance.
  • Support colleagues in resolving BVS-related issues through calls and video conferencing.
  • Manage BVS packing and dispatching processes to ensure timely delivery and minimize delays.
  • Cultivate strong relationships with HQ to resolve software issues affecting BVS operations.
  • Create R&R login accounts for new employees and relocate existing staff members.
  • Oversee movement of R&R devices between locations to ensure efficient logistics.

Requirements:

To excel in this role, you should have:

  • A Bachelor's degree in a relevant field, such as business or a related major.
  • At least 2 years of experience in a similar role, preferably in commercial planning and operations.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment.

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