Experience Excellence Representative

6 days ago


Karachi, Sindh, Pakistan Sadapay Full time
Job Description

As a Customer Experience Associate, you'll be the face of SadaPay and the first point of contact for our users. Your role is critical in ensuring that our users have a positive and seamless experience with our platform. We're looking for someone who shares our values and is committed to providing an outstanding experience to our users.

You will be responsible for responding to customer inquiries via email, live chat, and social media in a friendly, fun, and honest manner. You will also investigate and resolve issues such as failed transfers, declined payments, and lost or stolen cards quickly and effectively.



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