Customer Experience Champion

15 hours ago


Karachi, Sindh, Pakistan Facon Pakistan Full time

Are you a customer service rockstar looking for a new challenge? We're hiring a Senior Customer Support Representative at Facon Pakistan to help international customers with product inquiries, troubleshooting, and issue resolution.

We're passionate about delivering exceptional customer experiences, and we're looking for someone who shares our vision. As a Senior Customer Support Representative, you'll be the face of our company, providing top-notch support via emails and calls to customers around the world.

**Key Responsibilities:**

  • Assist international customers with product inquiries, troubleshooting, and issue resolution.
  • Deliver timely, professional, and effective solutions while maintaining a high level of customer satisfaction.
  • Collaborate with internal teams to improve processes and customer experiences.

**Qualifications:**

  • 3+ years of customer support experience, preferably in a global setting.
  • Strong communication skills and ability to handle diverse customer needs.
  • Problem-solving mindset and attention to detail.

Becoming part of our team means: working with a dynamic team, continuous learning opportunities, and a chance to make a real impact on our customers' lives.



  • Karachi, Sindh, Pakistan Recruit Best Full time

    Job Description:We are seeking a highly skilled Customer Experience Champion to join our team at Recruit Best. This key role will play a vital part in delivering exceptional customer service and ensuring that every interaction meets the highest standards.Key Responsibilities:Deliver outstanding customer experiences by providing timely and effective support...


  • Karachi, Sindh, Pakistan D·engage Full time

    We are seeking a skilled Customer Value Champion to join our team at D·engage. As a key member of our client-facing team, you will be responsible for driving customer success and retention.Responsibilities:Develop and implement personalized strategies to drive customer value, working closely with internal stakeholders to ensure seamless execution.Build and...


  • Karachi, Sindh, Pakistan Sadapay Full time

    About Us">SadaPay is on a mission to redefine the financial services industry in Pakistan by introducing a digital-first approach that makes managing money easy, transparent, and hassle-free. With a significant portion of the population still without access to traditional banking services, we believe that financial services require a radical transformation....


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...


  • Karachi, Sindh, Pakistan Careem Networks FZ LLC Full time

    Careem Networks FZ LLC is committed to delivering high-quality products and services to our customers. To achieve this goal, we are looking for a skilled Senior QA Manager to join our team.About the RoleIn this role, you will be responsible for defining, scoping out, and leading long-term efforts to solve large business problems for Careem. You will work...


  • Karachi, Sindh, Pakistan SNKs Full time

    We are seeking a Business Development Expert to join our team at SNK's. As a Business Development Expert, you will be responsible for identifying new business opportunities and developing strategies to secure projects from international clients on various online platforms and through local connections.You will become our social media and online platform...


  • Karachi, Sindh, Pakistan Daraz Full time

    Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and...


  • Karachi, Sindh, Pakistan K-Electric Full time

    Customer Experience SpecialistThe Customer Experience Specialist will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles and practices.Key...


  • Karachi, Sindh, Pakistan Flipdish Full time

    We're Flipdish, an Irish unicorn serving independent restaurants in a world transformed by tech. We've grown around our customers' needs, providing them with a suite of powerful tools and dedicated support. Our mission is to make running a restaurant satisfyingly simple.As a leader in the industry, we understand the importance of delivering exceptional...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    At NielsenIQ, we are seeking a Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients. Your primary goal will be to ensure high customer satisfaction by understanding and addressing their needs and goals.Key ResponsibilitiesConduct...


  • Karachi, Sindh, Pakistan Esire Full time

    We are looking for a detail-oriented Customer Experience Specialist to join our team. In this role, you will play a key part in ensuring customers receive the best shopping experience by providing accurate size recommendations, conducting product fit checks, and assisting in product audits. This position is ideal for someone passionate about fashion,...


  • Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time

    Job DescriptionKey Responsibilities:• Provide clear and relevant information to customers about our products and services.• Address customer inquiries and resolve concerns in a timely and professional manner.• Record and maintain accurate customer data, ensuring all information is updated and secure.Further Responsibilities:• Build strong...


  • Karachi, Sindh, Pakistan Recruit Best Full time

    At Recruit Best, we are seeking a highly skilled Customer Experience Manager to join our team. In this role, you will be responsible for delivering exceptional customer experiences as measured by performance objectives and in accordance with the core values of our clients.About the JobThis is a full-time position that requires strong communication and...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    We are seeking a highly motivated and experienced Customer Experience Associate to join our team at ibex. Pakistan.The ideal candidate will have a strong background in providing exceptional customer service, with a focus on delivering personalized experiences that meet the unique needs of each client.Key Responsibilities:Deliver high-quality customer service...


  • Karachi, Sindh, Pakistan Esire Full time

    At Esire, we're dedicated to delivering exceptional customer experiences.About the RoleWe're seeking a detail-oriented Quality Assurance Specialist to join our team. In this role, you'll play a key part in ensuring customers receive accurate size recommendations and product fit checks.Key ResponsibilitiesAssist customers in selecting the perfect size based...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Job DescriptionSui Southern Gas Company Limited is seeking a highly skilled and experienced professional to fill the role of Customer Experience Director. This position plays a crucial part in enhancing and improving customer services across various departments, with a focus on sales, billing, and customer service.The ideal candidate will possess strong...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Join ibex. Pakistan's innovative team as a Customer Service Specialist and take your career to new heights!About the RoleThis is an exciting opportunity for enthusiastic and motivated individuals to deliver exceptional customer experiences.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, or chat.Maintain accurate records...


  • Karachi, Sindh, Pakistan Chase Value Center Full time

    Chase Value Center is a dynamic retail environment where customer satisfaction is paramount. As a sales associate, you'll be instrumental in creating memorable shopping experiences.Main DutiesConnect with customers to understand their needs and preferences.Promote relevant products and services, driving sales growth.Develop strong relationships with...


  • Karachi, Sindh, Pakistan ibex Full time

    **About Us**At ibex, we are committed to delivering exceptional customer experiences through innovative solutions and expert support. As a Senior Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch service and support.**Key Responsibilities**We are seeking an individual with excellent communication skills to...


  • Karachi, Sindh, Pakistan ibex Full time

    Technical Support SpecialistThe Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and...